Terms & Conditions

Information covered by this policy

This Policy covers personally identifiable information and other visitor information collected by Melfast and our advertising partners and affiliations on the Website (sometimes referred to as the "Site") and through other means, including promotional programs and directly by our customer service department.

 The Information we collect and how we collect it

Melfast may collect personally identifiable information about you and your browsing history, and other information regarding your usage of the Site, including without limitation:

  • Customer name

  • Email address

  • User ID and password

  • Company Name (optional)

  • Cookies

  • Viewing history

  • IP address

  • Other information needed to provide access to the Site's applications or Melfast provision of products and services to you

You consent to your information being collected, used, disclosed and stored by us and our partners and/or affiliates, only as described by this Privacy Policy and our Terms of Use. When customers purchase products at our Site, we retain information concerning those product purchases.

Cookies, Beacons and other technology information

A Cookie is a small file stored on your computer by a website to give you a unique ID (each, a "Cookie"). Melfast uses Cookies to track visitors to this Site, to recognize customers in order to present more personalized content and provide persistent login functionality, to improve and enhance a visitor's experience on the Site and to advertise and market our products and services, including by targeting specific or promotional offers to you. Cookies are also used to assist Melfast in customizing Site information or in improving the performance or usability of the Site.

Melfast also contracts with a third party data collection and reporting service ("Third Party Service") to collect and analyze information regarding customers and other Site visitors and their use of the Site. The Third Party Service may store data or use Cookies on Melfast’s behalf to collect such information. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to Melfast in any manner other than solely for Melfast's business purposes and as agreed to by this Privacy Policy.

Our Site may also use a technology called "web beacons" or "tracking pixels." These may also be referred to as "Action Tags," "Clear GIFs" or "Web Beacons" or "Web Bugs." This technology, which may also involve the use of Cookies, allows us to monitor activity on the Site and to understand which pages you visit on our Site. These tracking pixels allow us to understand the effectiveness of our advertising and marketing and are used to help us optimize and tailor our Site for you and other future website visitors, as well as to recognize users by accessing Cookies for the use and purpose noted above. In addition, Web Beacons allow us to know whether or not you received and opened our emails to you.

Setting your Cookie preference

Most browsers are initially set to accept cookies. However, you can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.

Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Site. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Information use and sharing

The information that Melfast collects from the Site is used primarily for improving the Site and to notify our customers of updates to the Site, as well as for other marketing purposes within the law. The collected information is also used to describe Site traffic patterns to vendors who are interested in knowing who is viewing their offerings. Melfast may offer you during your registration on this Site, or through future email, the opportunity to receive offers and information about products and services that Melfast believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt out from such receipt at any time by following the "opting out" procedures listed below.

Access to, updating or deletion of collected information

Upon request, Melfast will provide to individuals the ability to correct, update, or remove their personal information collected by Melfast. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile.

To request the we correct, update, or remove personal information from our databases:

 Third parties

This Policy covers only information received or collected by Melfast via the Site. The Site may contain links to the websites of third parties. The third party websites that may be accessed from the Site have separate privacy, data collection, data transfer and email policies. Although Melfast Industrial Supply is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the websites of third parties.

 Non-U.S. Users

The site is operated in the United States by U.S. Citizens and is made available for U.S. Customers of Melfast. The site may be accessible outside of the United States but if you are accessing the Site from outside of the United States, the level of privacy restriction may be lower than if you were accessing the Site from within the United States.

 Consent

By your use of this Site, you consent to this Policy. Melfast Industrial Supply reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.

 Questions

If you have any questions or suggestions regarding our Privacy Policy, please contact Melfast by email at support@Melfast.com or call 1-201-477-2757 toll free.